Start your business career with confidence
The Certificate III in Business (Administration) provides you with the practical, job-ready skills required to operate effectively in modern business environments. This nationally recognised qualification builds core administrative capability across communication, customer service, workplace technology, record management, and organisational support functions.
Through structured, applied learning and real-world scenarios, you will develop the confidence and competence to contribute immediately in office and operational support roles. The course is designed to produce reliable, professional team members who understand business systems, compliance requirements, and the importance of accuracy, efficiency, and accountability in workplace operations.
Course Delivery
Online
Course Duration
12-24 Months
Course Outcome
Entry Requirements
No formal prerequisites
RPL available
Course Fee
$1980
Afterpay available
Certificate III in Business (Administration) - Course Information
The Certificate III in Business (Administration) provides participants with the practical, job-ready skills required to operate effectively in office and business environments. Through structured, applied learning, participants develop core competencies in administration, communication, customer service, workplace systems, and business technology, building the capability to support daily operations and contribute to organisational performance.
The course focuses on real-world workplace applications, covering essential administrative functions such as document management, digital systems, workplace communication, customer interaction, scheduling, and organisational support. Training aligns with current industry expectations and business standards, ensuring participants are prepared to work professionally, efficiently, and compliantly across a wide range of business settings.
You’ll learn to:
Communicate effectively in a professional business environment
Use workplace technology and business software systems
Manage records, documents, and information securely
Provide quality customer service and administrative support
Organise schedules, meetings, and workplace activities
Apply workplace policies, procedures, and compliance requirements
Work effectively as part of a business and administration team
Support operational and organisational processes
Course delivery and assessment
This course is delivered 100% online, combining interactive theory modules with short assessments to test your knowledge as you progress. You’ll also have a dedicated trainer/assessor available throughout the course to provide support whenever you need it.
The Certificate III in Business (Administration) is self-paced, so you can enrol at any time and study around work, family, or other commitments. While the average completion time is around 1 year, your actual duration depends on the time you dedicate and your existing skills. For example, students studying about 8 hours per week typically complete the assessment component in 6–8 months.
You can also schedule one-on-one tutorials with your trainer at a time that suits you, ensuring you get guidance and support whenever you need it.
What You’ll Study
Core units (6)
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
Elective units (7)
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create electronic presentations
BSBPEF301 Organise personal work priorities
BSBFIN301 Process financial transactions
BSBPUR301 Purchase goods and services
BSBOPS301 Maintain business resources
BSBOPS303 Organise schedules
Career pathways
Completion of Certificate III in Business (Administration) supports entry into a wide range of office-based and operational support roles such as:
Administrative Assistant
Office Administrator
Business Support Officer
Receptionist / Front Office Administrator
Customer Service Officer
Administration Clerk
Data Entry Officer
Entry requirements
There are no formal entry requirements; however, students will need:
basic computer skills and internet access (for enrolment and communication)
sufficient language, literacy, and numeracy (LLN) skills to complete assessments
a valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don’t have one, you can apply at usi.gov.au or we can assist.
Support when you need it
Our online courses include the support of experienced industry professionals and support staff to guide you through the program. Our trainers are dedicated to helping you succeed and will be available to answer your questions and provide feedback on your progress. They will provide you with the guidance and support you need to fully understand the course material, as well as offer suggestions for further learning opportunities.
Furthermore, you will have access to a wealth of up-to-date, easy-to-understand online course materials, including videos, tutorials, and practice exercises, which will help you to deepen your understanding of the course material.
Related Courses to Further Your Career
“This course gave me the confidence and practical skills to step straight into an admin role. Everything we learned was relevant to real workplace situations, from communication and systems to organisation and compliance. The training was clear, structured, and genuinely prepared me for working in a professional office environment.”
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Course FAQs
The Certificate III in Business (Administration) course fee is $1,980, with Afterpay available.
Unfortunately, there is no funding available for this course.
The Certificate III in Business (Administration) is an online course and can be completed at your own pace. It usually takes people 12-24 months to complete the course.
There are no formal entry requirements. However, students will need:
Basic computer skills and internet access (for enrolment and communication)
Sufficient language, literacy, and numeracy (LLN) skills to complete assessments
A valid Unique Student Identifier (USI). If you don’t have one, you can apply at usi.gov.au or we can assist.
Your SOA will be issued within 3-5 business days of successfully completing the course and receiving payment.
Our friendly support team is here to help. Contact us for course advice, enrolment support, or guidance during your training.
1300 248 457 or email info@civilsafety.edu.au
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